Worth knowing about the luggage

It is free of charge to have one hand luggage with you on board with all airlines, flying from Aalborg Airport. On short stays, many choose to bring only a cabin bag, consequently avoiding the wait at the baggage claim.

Airlines Measure Weight Amount
SAS 55x40x23 cm. 8 kg. 1
Norwegian 55x40x23 cm. 10 kg. 1
KLM 55x35x25 cm. 12 kg. 1
Vueling 55x40x20 cm. 10 kg. 1
Atlantic Airways 55x40x25 cm. 8 kg. 1
British Airways 56x45x25 cm. 6 kg. 1
DAT 55x35x25 cm. 8 kg. 1
Jet Time 55x40x20 cm. 5 kg. 1
Ryanair 55x40x20 cm. 10 kg. 1
Øvrige 45x35x20 cm. 5 kg. 1

 

The various airlines have individual limits in regards to measurements and weight of checked in baggage and handbags. 

Airlines Measurements Weight Amount Free
SAS Regular 23 kg. 1 No
Norwegian Regular 20 kg. (2) No
KLM Regular 23 kg. 1 No*
Vueling Regular 23 kg. (1) No
Atlantic Airways Regular 20 kg. 1 Yes
British Airways Regular 23 kg. 1 Yes
DAT Regular 23 kg. 1 No
Jet Time Regular 20 kg. 1 No
Ryanair Regular 15/20 kg. 2 No
Other Regular 20 kg. - -

*On European KLM-flights, a baggage fee will be charged for the first checked in baggage - if you travel on Economy Class. See more here.

*Checked-in baggage with Ryanair needs to be booked at a fee beforehand - either 15 kg. checked-in baggage or 20 kg. See baggage allowance here.

Rent Airshells, transport packaging

Airshells provides rental of bagage protection cases and bags. Prices from 220 DKK for the first week and 100 DKK for the following weeks.

Transport cases and bags can be booked on Airshells' website

Where to pick up the transport packaging

Before check in, the box or bag can be picked up at the service centre at Aalborg Airport's check in area, where it is to be returned as well.

Airshells are made ​​of durable materials with a quality zipper and 3 cm. flightcase foam. The transport bag weighs only approx. 4 kilos and can be folded with the included straps, so it takes up less space.

Airshells also offer cases for bikes, golf bags, as well as ski and snowboard equipment.

Was your luggage not on the plane?

If you have lost your luggage on your flight, then contact Aalborg Airport's check in staff at the information desk in the check in area. Here you must fill out an inquiry document.

Do you want to follow up on your lost luggage claim, please contact Aalborg Airport's luggage service:

Email: bagageservice@aal.dk

Phone: +45 96 32 67 77

Opening hours: 

08.00-12.00 
16.00-20.00

See overview of the terminal here.

Help is near

Although the airport is working very hard to avoid lost luggage, it sometimes happens that the luggage ends up on the wrong plane. It is frustrating to arrive at your destination without your luggage, but fortunately most of the lost luggage reappear within a short period of time.

Electronic tracking

At Aalborg Airport, we provide all luggage with a small electronic chip, so missing luggage can be tracked electronically through RFID technology - this is a very unique system.

Luggage tag on your suitcase

Are you in any doubt as to how best to handle the printed luggage bag for your suitcase? See the information video below and get ready for your next trip.