Everything about Check-in and Security
To avoid any stress and make sure that you have the desired time to shop in our DutyFree area or to grab a bite to eat before departing, it might be a good idea to prepare yourself by reading our information regarding Check-in and security.
When can you Check-in?
Check-in opens no later than two hours before departure. Below you can see when Check-in is offered by the respective airlines and travel companies.
For scheduled air service with SAS, Norwegian or KLM, as well as chartered flights with SAS and Norwegian you can Check-in up to 24-hours before departure.
Scheduled air services with Vueling and chartered flights besides SAS and Norwegian Check-in opens up to 3 hours before departure.
N.B: Be aware that exceptions can occur as we cannot offer Check-in before we receive the passenger list from the airline.
Check-in of luggage is possible until the last departure of the day.
The table below shows when you can Check-in at the latest at the different airlines.
|SAS||20 min.||30 min.||60 min.|
|Norwegian||20 min.||45 min.|
|Atlantic Airways||45 min.|
*Check-in with Ryanair and Volotea is recommended and available online, but closes two hours before departure. Be aware that you must bring a printet version of your boarding pass at the airport baggage drop or an online version on your mobile smartphone. An additional fee is charged at the airport if physical check-in and printing of boarding pass is needed (440 DKK with Ryanair and 225 DKK with Volotea).
Minimum connection time
If you arrive with plane, and are set to departure with a new one, then you should expect at least 45 minutes when flying to a foreign country.
Many airlines offer online check in. This means that passengers can check in through the airline's website.
Opportunities for online / mobile check in
There are differences between how long before departure, online Check-in is possible. We refer to the individual airlines for further information.
Luggage must be submitted at the airport before the last departure on the day before departure.
On your ticket appears the time when your airline closes for check-in. We recommend all our passengers to show up well before this time.
Here you will find online check-in:
*Check-in with Ryanair and Volotea is only available online at least two hours before departure. Be aware that you must bring a printet version of your boarding pass at the airport baggage drop or an online version on your mobile smartphone. An additional fee is charged at the airport if physical check-in and printing of boarding pass is needed.
These items from your carry-ons must be placed in a tray when you go through security:
Items you also need to place in a tray:
- Loose items (coins etc.)
You may be asked to take off your belt, watch and shoes, if they contain any kind of metal.
E-cigarettes must be kept in your carry-on baggage at all times, where lighters must be on one´s person.
As a main guideline, it is always a good idea to store toiletries in checked-in baggage if possible. It is usually the easiest.
If you have toiletries in your carry-on baggage, here's a guide to how to pack it.
Liquids must be stored in a transparent bag (maximum of 1 liter), which can be closed. It is available in well-stocked supermarkets.
Liquids must be carried in containers with a maximum capacity of 100 ml (one deciliter). You may have several containers, as long as they can be in one 1-liter resealable bag.
Examples of items that are covered by these rules:
- Water, juice, butter and liver paté
- Perfume, cologne, aftershave, partially liquids, such as shampoo and toothpaste
- Oils and lotions, such as hand lotions or suntan lotion
- Deodorant, shaving cream, etc.
- All kinds of liquid cosmetics
ATTENTION !: Baby food and medicines with prescription are not covered by the liquid ban. Always bring your prescription.
This means that you are allowed to bring baby food onboard. Security staff may perform sampling tests and can always ask for permission to check your baby food.
Goods purchased in DutyFree are sealed properly, the seal must not be broken before you arrive at your final destination. These items may also be targeted for security checks.
You should under normal circumstances not bring pointy and sharp items in your hand luggage.
Pointy and sharp objects are for example:
- Articles which are designed to chop, for example large and small axes and meat cleavers.
- Ice axes and ice picks
- Razor blades
- Utility knifes
- Knives with blades of more than 6 cm
- Scissors with blades of more than 6 cm as measured from the fulcrum
- Match Sports equipment with sharp or pointed edges
- Swords and sabers
You may bring your pointy and sharp objects in your checked-in baggage.
A number of items go under the category "dangerous goods", which are considered to be potentially dangerous on board an aircraft. Therefore special rules are associated with these.
Under this category you will find, among other things, lighters, which contain a small amount of compressed gas, which makes them potentially flammable. It is illegal to bring cigarette lighters in either checked-in baggage or in one's hand luggage. You have to carry the your lighter on your person when travelling.
Under the category you will also find:
- Lithium batteries
Read about the rules for dangerous goods.
Obs. Rules are updated once a year.
Permit for firearms
If you have a license and traveling with firearms, please fill out the form below.
Weapons are always checked into the plane's luggage compartment.
As of December 14, 2019, tighter rules apply to the import of plants and
plant products from outside the EU. This also applies to travelers who bring plants and plant products in their luggage.
The new rules mean that from December 14, 2019, plants, seeds, fruits and other plant products from travels in countries outside the EU will no longer be permitted without being accompanied by a phytosanitary certificate.
The rules also apply to smaller quantities of plants and plant products where the only exceptions to these rules are the fruits of pineapple, coconut, banana, durian and dates that can be freely imported.
If you bring plants for planting, including certain types of seed for seeds, from outside the EU, these must be followed by a plant health certificate and notified for import. The item will then be inspected by the National Board of Agriculture. Please note that there are expenses associated with import control.
If you bring fruits, vegetables, cut flowers or other non-planting living parts from outside the EU, plant health certificates will still be required, but the products will not have to be declared for import.
The new rules also mean that several types of plants for planting are subject to import bans. The rules are due to a new EU regulation, called the Plant Health Regulation, which aims to protect our natural and cultural landscape, as well as plant production from serious diseases and pests that can accompany plant products.
In the Import Guide you can read more about import prohibited plants, especially section 2.4 (import ban) and section 2.2. and 2.3. on plant health certificate products. Read more about plant health legislation on the website of the Danish Agricultural Agency.